Terms of Sales
These General Conditions of Sale (the “General Conditions of Sale”) apply when you (“Customer” or “you”) place an order with Israa Mode, a company registered under the registration number83125932000016 www.israamode .com.
By accepting these General Conditions of Sale, you confirm that you are over 18 years old or that you have obtained the authorization of your legal representative.
You also agree to follow these General Terms and Conditions of Sale.
The General Conditions aim to define the terms between the site israamode.com and the User, from placing the order to after-sales services, including payment and delivery.
Section 1: Products
The products governed by these General Conditions are those which appear on the Website israamode.com and which are indicated as sold and shipped by Israa Mode. They are offered within a limited number of stocks.
Article 2: Prices
The prices of the products are in euros with all taxes included. Please take into your account that VAT or any deduction can be applied on the day of order. Delivery prices are not included in the product prices. The amount of the delivery costs will be applied to the order form before the confirmation of the order. However, a price cannot be modified once the User’s order has been confirmed.
Article 3: The Order
To place an order, the User must verify himself with his email address or his Customer ID and his password. For the first order, the User must follow an account creation procedure indicated on the website israamode.com 3.1. Registration and validation of the order: Once the basket has been validated, the User must accept the General Conditions, choose the address and the delivery method, and finally validate the payment method, this last step formalizes the sales contract between israamode and the ‘user. Any order implies acceptance of the prices and descriptions of the products available for sale. Israamode will acknowledge receipt of the order upon order confirmation by sending an email. In certain cases, in particular non-payment, incorrect address, or any other problem on the user’s account, israamode has all rights to block the user’s order until the problem is resolved. In case of unavailability of the product ordered, the User will be informed by e-mail. The cancellation of the order for the only product and its possible refund (only for the product that is available at the time of check out and now not available due to some reasons, will be refunded via direct debit) the rest of the order between the customer & the israamode will remain confirmed & final.
Article 4: Terms of Payment
The Users have choice to pay for their orders:
– By Credit Card
– By their PAYPAL account: By choosing the PAYPAL payment Israamode does not keep any trace and has no access to the banking data of our customers.
Article 5: Delivery
The products will be delivered to the address provided by the User on the order form. All products leave our premises in perfect condition; thus the customer must inform the carrier of the slightest trace of shock (holes, traces of crushing, etc.) on the package, and if necessary refuse the package. A new product will then be sent to them at no additional cost. The exchange of any product declared, a posteriori damaged during transport, without any reservation having been issued upon receipt of the package, cannot be supported by IsraaMode. As in all expeditions, it is possible to suffer a delay or that the product gets lost. In such a case, we contact the carrier to start an investigation. Every effort is made, as long as necessary, to find this package. In the event of a loss proven and declared by the carrier, the merchant will be reimbursed by the carrier and will deliver a new identical package at his expense. We decline all or part of our liability if we can provide proof that the non-performance or poor performance of the delivery contract is attributable either to the consumer, or the unforeseeable and insurmountable fact of a third party to the contract or to a case of force majeure (according to paragraph 5 of article L.121-20-3 of the consumer code). We are also not responsible for the additional delivery times applied by our partners, in particular during SALES and end-of-year celebrations, and in the event of late delivery, the customer cannot claim the request for reimbursement of the port.
Article 6: The rights of withdrawal
The right of withdrawal applies only to natural persons. In accordance with articles L.121-20, the consumer has a period of 14 calendar days to return, at his expense (by colissimo), the products that do not suit him. This period runs from the day of receipt of the consumer’s order. Any return may be reported in advance to Customer Service. Any product that has been damaged after receipt of it will not be refunded, taken back or exchanged. This right of withdrawal is exercised without penalty, with the exception of return costs (Article l21-20). In the event of the exercise of the right of withdrawal, the consumer has the choice of requesting either a credit note or the exchange of products, or a refund. In this case, the reshipment will be at the consumer’s expense.
Article 7: Liability
IsraaMode has for all stages of order taking as well as for the stages after the conclusion of the contract an obligation of result. Finally, the responsibility of the company IsraaMode cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external interruption, or the presence of computer viruses. IsraaMode is not held responsible for delays. , loss or theft of packages committed by delivery services.
Article 8: Data protection
PERSONAL All the data that the User entrusts to IsraaMode, are in order to be able to process their orders. Under the law 78-17 of January 6, 1978, relating to data processing, files, and freedoms, the User has a right to rectification, consultation, modification, and deletion of the data communicated.